Correspondence with the ERO

Correspondence with the ERO

On behalf of our customers, we handle correspondence with the Energy Regulatory Office that arises from obligations of status as an industrial customer, RES producer and more. PowerOn’s activities are based on long-term relationships with business partners and process efficiency. We offer the highest standard of energy service in all correspondence activities undertaken.

Why choose PowerOn as your representative before the ERO?

Choosing Us as your representative before the ERO is a decision that can prove to be a great success. PowerOn guarantees:

  • a free consultation,
  • assistance in obtaining a licence/promise for electricity generation,
  • a solution adapted to your requirements and budget,
  • advice on energy law,
  • help in improving energy efficiency,
  • case monitoring,
  • taking measures to protect legitimate interests.

Advantages of delegating the handling of correspondence with the ERO:

  • Advice in obtaining greater benefits,
  • Continuous monitoring of the case,
  • Protection of the customer’s interests.


What is the ERO?

We will start by explaining what the Energy Regulatory Office is. It is a central public administration body tasked with controlling the energy market (e.g. electricity, gaseous fuel, heat) in Poland. The ERO was established in 1997 under the Energy Act. The ERO is an impartial body, therefore the President should not make decisions based on the current political situation, but should be guided by the broadly understood good of the energy market.

The ERO’s main mission is to oversee the liberalisation of the energy market, promote the development of competition in the sector and limit natural monopolies. The President of the ERO is also responsible for balancing the interests of both sides of the transaction: energy generators and sellers, and end consumers.

What normative acts define the competences of the ERO?

The competences of the President of the ERO derive from the Energy Law, while some competences derive from other acts, i.e:

  • renewable energy sources (RES),
  • energy efficiency,
  • biocomponents and liquid biofuels,
  • reserves of crude oil, petroleum products and natural gas and the principles of proceeding in situations of threat to the security
  • of the state’s fuel supply and disturbances on the oil market,
  • the rules on the coverage of costs incurred by generators in connection with the early termination of long-term agreements for the sale
  • of power and electricity,
  • public statistics,
  • Public Procurement Law,
  • the system for monitoring and controlling fuel quality,
  • out-of-court settlement of consumer disputes.

Tasks of the President of the ERO

The duties and powers of the ERO President are related to the state policy in the energy sphere, i.e. the economic conditions for the functioning of energy enterprises, the concept of market functioning and the requirements resulting from the obligation of Polish law to adapt to the European Union law.

Actions are taken by the independent regulatory authority to achieve the goal set by the legislator, aiming at creating conditions for sustainable development of the country, ensuring energy security, economic use and rationality of fuels and energy, development of competition, counteracting the negatives of natural monopolies by taking into account environmental protection requirements, obligations arising from international market agreements by balancing the interests of energy and fuel and energy companies. At present, the competences of the President of the ERO result from Article 23 section 2 of the Energy Law.

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